LB Support

Deactivate Agents

When switching from manual invoicing to Agent Checkout, it will be necessary to deactivate old agents to have them reactivate their accounts and pay via credit card or paypal.

First, go to Your Agents.

Next, find the appropriate agent and click the Deactivate button.

When prompted, click Ok.

This will resend the initial invite email to your agent. After receiving the email, re-activate the account through the "click here" activation link.

If needed, you can resend the email by clicking the Resend Email button.

The agent will be directed to the payment portal where they may Pay with Credit Card or Pay with Paypal.

Once payment is accepted, the account will be activated and the agent will be directed to login.

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